Accessibility

This section of the website contains information on the accessibility of our web, print and telephone services.

We are committed to making all our methods of communication as accessible to as many people as possible.

If you experience difficulties using or navigating our website, please contact us. We need your feedback to understand any problems you might have experienced or suggestions you might have to improve our website:

Get in touch with us by calling the Administrator on: 01349 868211

Or you can email us at: info@hi-hope.org

Or you can write to us at:

The Administrator,
Education Centre,
Castle Street,
Dingwall,
IV15 9HU

If you don’t have a home computer, you can access a computer at the public libraries and ask for help at the Service Points.

Public Libraries

There are 40 public libraries across the Highlands plus 8 mobile libraries all of which are accessible. It’s quick, easy and free to join and you can use any library once you are a member. Most libraries have computers for you to get online, email, create documents.

www.highlifehighland.com

Use the Service Point

Service Points will be able to print small amounts of information from the handbook for those who have a disability which prevents use of a computer or who have difficulty accessing a computer. For more information telephone: 01349 886 606

www.highland.gov.uk/livinghere/servicepointnetwork

Change the background colour

This feature is designed primarily for people with dyslexia. The colour schemes were recommended by , an organisation recognised for its web accessibility expertise.

MyStudyBar compatibility

Our website is compatible with the MyStudyBar software tool.

MyStudyBar is a tool which helps overcome problems that students commonly experience with studying, reading and writing. The tool consists of a set of portable open source and freeware applications, assembled into one convenient package. Easy to install, simple to use, handy and effective, MyStudyBar provides comprehensive learning support at the desktop, where it is needed. And if this is not already attractive enough, a further eye-catching feature of MyStudyBar is that it is completely FREE to download and free to use.

We encourage feedback

If you are visually impaired and have experienced difficulties with using or navigating our site, do please contact us: we need your feedback to understand any difficulties our users might be experiencing, and to improve our website.

'Easy read' section

We have 'easy read' versions of some of our most popular information. It is useful for people whose first language is not English, who may have a learning difficulty, or who would like simplified information to use.

W3C's WAI accessibility guidelines

The site has been designed to comply wherever possible with Level AA conformance of the W3C's WAI accessibility guidelines and in accordance with RNIB recommendations.

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Work Experience
Please Note: There will be some instances where funding will be required to access a service listed in this directory. Application for this requires to be made following appropriate Highland Council and/or NHS assessment for Adult Services and consequent resource allocation procedures. Further information on accessing services can be obtained from your local Adult Services Team.